California Consumer Privacy Act (CCPA) Privacy Policy
Effective Date: June 1, 2025
This California Consumer Privacy Act (“CCPA”) Privacy Policy supplements the information contained in our general Privacy Policy and applies solely to individuals who reside in the State of California ("consumers" or "you"). This notice is provided in accordance with the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020), referred to collectively as the "CCPA."
AllergyRx, a brand and product line of ReflexMD Inc. (together, “AllergyRx”,"we", "us", or "our") provides telehealth services to consumers across the United States. We are committed to safeguarding your personal information and respecting your privacy rights.
1. Categories of Personal Information We Collect
We collect the following categories of personal information as defined under the CCPA:
| Category | Examples |
|---|---|
| Identifiers | Full name, email address, phone number, date of birth, address |
| Protected Classification Data | Age, gender, medical conditions (when required by law) |
| Health Information | Symptoms, prescriptions, diagnosis, medical history |
| Commercial Information | Products or services purchased or considered |
| Internet/Device Activity | IP address, device type, browser type, visit duration, interaction data |
| Geolocation Data | Approximate location based on IP address |
| Audio/Visual Data | Customer service call recordings (if applicable) |
| Inferences | Preferences, characteristics inferred from interactions |
We collect this data to provide medical services, process transactions, comply with legal obligations, and improve our platform.
2. Purposes for Collecting Personal Information
We collect and use personal information for the following business purposes:
- To deliver and manage telehealth services
- To verify your identity and eligibility for prescriptions
- To communicate with you (e.g., appointment reminders, service updates)
- To comply with legal and regulatory obligations
- To improve user experience and platform performance
- For security and fraud prevention
3. Disclosure of Personal Information
We may disclose your information to the following third parties:
- Licensed medical professionals and pharmacies providing care
- Service providers for payment processing, hosting, logistics, and analytics
- Government regulators or law enforcement when required by law
- Affiliated entities for operational purposes
We do not sell or share your personal information in exchange for money. However, under California law, certain types of marketing or analytics activities may be considered a “sale” or “sharing” of personal data. You have the right to opt out (see below).
4. Your California Privacy Rights
If you are a California resident, you have the following rights under the CCPA:
Right to Know
You may request information about:
- The categories and specific pieces of personal information we collected about you
- The categories of sources of that information
- The purpose for collecting it
- The categories of third parties we disclosed it to
Right to Delete
You may request that we delete personal information we have collected, subject to legal or medical retention exceptions.
Right to Correct
You may request that we correct inaccurate personal information we hold.
Right to Opt Out of Sale/Sharing
You may request that we do not “sell” or “share” your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information
You may limit how we use certain sensitive personal information to only what is necessary for providing services.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
5. How to Submit a CCPA Request
You may exercise your CCPA rights using any of the methods below:
- Email: support@allergyrx.com
- Phone: 📞 1-888-807-2462
Please note, we may request additional information to verify your identity before processing your request.
6. Authorized Agent
You may authorize someone else (an “authorized agent”) to submit a CCPA request on your behalf. For security purposes, we require written authorization and proof of identity.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined above, including providing care, complying with legal obligations, and maintaining business records.
8. Changes to This Policy
We may update this CCPA Policy periodically. Any changes will be posted on this page with a new effective date.
9. Contact Us - We’re here to help!
If you have any questions about this CCPA Notice or your privacy rights, please contact us at:
AllergyRx
a brand owned by ReflexMD Inc.
2093 Philadelphia Pike Unit 2388
Claymont, DE 19703
📞 1-888-807-2462